The project for continuously improving indirect areas at the Fraunhofer Institute for Applied Solid State Physics IAF resulted in a clear customer orientation and the elimination of waste.
The aim of the project was to implement a continuous improvement process (CIP) in order to systematically exploit the potential available at the institute throughout the entire value chain. Overall, the project contributes to the introduction of a continuous improvement process at Fraunhofer IAF, i.e. to reduce both waste and unnecessary additional work in indirect areas. At the same time, the targeted focus on added value and value-adding activities leads to a more customer-based approach through better adherence to project deadlines.
»We now have end-to-end transparent project management, enabling us to see the status of each project and address issues faster.
Thanks to Fraunhofer IPA, we now have a kit containing methods which we can use on our own to adapt areas such as project controlling with our in-house CIP team.«
Prof. Dr. Oliver Ambacher, Institute Director